Frequently Asked Questions
Everything you need to know about Prevyu
Q:Is Prevyu really free?
Yes, Prevyu is completely free. We earn a commission on purchases made through our affiliate links, which allows us to keep the app free for everyone.
Q:How does virtual try-on work?
Simply upload a photo of yourself, then our AI applies the clothes you want to try on to your photo in real-time. The technology is designed to be realistic and takes your body type into account.
Q:Are my photos private and secure?
Absolutely. Your photos are stored securely and are never shared with third parties. We strictly comply with European GDPR and you can delete your data at any time.
Q:What brands are available?
We work with over 2000 partner brands including Zara, H&M, ASOS, Mango, and many more. Our catalog is constantly expanding with new brands.
Q:Is the app available on iOS and Android?
Yes! Prevyu is available on the App Store for iOS and Google Play for Android. Download it for free and enjoy all the features on your smartphone.
Q:How are daily trends selected?
Our AI constantly analyzes social media (Instagram, TikTok, Pinterest) to identify the most popular looks. Recommendations are then personalized according to your preferences and style.
Q:Can I share my try-ons with friends?
Yes! Once you've virtually tried on an item, you can easily share the result on social media or send directly to friends to get their opinion.
Q:How does Prevyu make money?
Prevyu operates on an affiliate model. When you purchase an item through our app, we receive a small commission from the merchant, at no extra cost to you. This allows us to keep the app free.
Q:Can I use Prevyu on computer?
Currently, Prevyu is optimized for smartphones (iOS and Android). We are working on a web version that will be available soon, but the mobile experience remains the best to fully enjoy all the features.
Q:How can I contact support?
You can contact us through the app (Help section) or by email at contact@prevyu.com. Our team usually responds within 24 hours. For urgent questions, use the live chat available in the app.
Q:Are the recommendations really personalized?
Yes! Our AI learns from your preferences over time. The more you use the app, the more accurate the recommendations become and adapt to your personal style.
Q:Can I buy directly from the app?
Prevyu redirects you directly to the partner merchant's site to complete your purchase. This ensures you get the best prices and current promotions.